A NSW Government website

Complaints

The NSW Crime Commission DOES NOT investigate complaints about:

  • the NSW Police Force and/or its officers
  • other NSW and Commonwealth Government agencies
  • private organisations and/or individuals
  • reports of crime/suspicious behaviour

For complaints about the NSW Police Force and/or its officers, contact the NSW Police Force or the Law Enforcement Conduct Commission.

To report a crime, contact the NSW Police Force on 131 444, Crime Stoppers on 1800 333 000, or call Triple Zero (000) if an emergency.

Make a complaint to the NSW Crime Commission or LECC

The NSW Crime Commission can only review complaints relating to:

  • abuse of power, impropriety and other forms of misconduct on the part of the NSW Crime Commission or its officers
  • conduct amounting to maladministration (including, without limitation, delay in the conduct of investigations and unreasonable invasions of privacy) by the NSW Crime Commission or its officers.

Complaints about the NSW Crime Commission can be made by either:

  • completing the NSW Crime Commission online Complaint Form
  • writing to the Complaints Assessment Officer at:
    Complaints Assessment Officer
    NSW Crime Commission
    453 - 463 Kent Street
    SYDNEY NSW 2000
    AUSTRALIA
  • lodging a complaint with the Law Enforcement Conduct Commission

Complaints made directly to the NSW Crime Commission

Complaints about the NSW Crime Commission and/or its officers MUST be made in writing. The NSW Crime Commission will NOT action complaints if they are not in writing. All complaints received by the NSW Crime Commission will be dealt with in accordance with the NSW Crime Commission’s Complaints Handling Policy and Procedures.

Complaints made to the LECC

Complaints about the NSW Crime Commission can also be made through the Law Enforcement Conduct Commission (the LECC). Information on how lodge a complaint with the LECC is found on the Law Enforcement Conduct Commission website.

The primary role of the LECC is to prevent, detect and investigate misconduct and maladministration within law enforcement in NSW. More information is found on the Law Enforcement Conduct Commission website.

Complaints about the NSW Police Force

The NSW Crime Commission does NOT investigate complaints made about the NSW Police for and/or its officers. To lodge a complaint about the NSW Police Force and/or its officers, refer to the NSW Police Force website or the Law Enforcement Conduct Commission website.

Procurement Related Complaints

The procedure on making procurement related complaints can be found in the NSW Crime Commission's Complaints Handling Policy and Procedures.