Complaints about the NSW Crime Commission and/or officers of the NSW Crime Commission can be made directly to the NSW Crime Commission or to the Law Enforcement Conduct Commission (the LECC).

The NSW Crime Commission and the LECC can review complaints relating to:

  • abuse of power, impropriety and other forms of misconduct on the part of the Commission or officers of the Commission; and
  • conduct amounting to maladministration (including, without limitation, delay in the conduct of investigations and unreasonable invasions of privacy) by the Commission or officers of the Commission.

How to make a complaint directly to the NSW Crime Commission

Complaints about the NSW Crime Commission and/or officers of the NSW Crime Commission can be made online via our enquiry form or can be sent to the following postal address:

Complaints Officer

NSW Crime Commission

453 - 463 Kent Street

SYDNEY NSW 2000

AUSTRALIA

Complaints about the New South Wales Police Force

The NSW Crime Commission does not investigate complaints made about the New South Wales Police Force (NSWPF) or NSWPF officers.

If your complaint is related to the NSWPF, information on how to lodge a complaint directly with the NSWPF can be found here.  

How to make a complaint to the LECC

Should you wish to do so, you may also lodge a complaint about the NSW Crime Commission and/or the NSWPF directly with the LECC.

The primary role of the LECC is to prevent, detect and investigate misconduct and maladministration within law enforcement in NSW. Information on how to lodge a complaint with the LECC can be found on their website here.

All complaints received by the NSW Crime Commission will be dealt with in accordance with the Commission’s ‘Complaints handling policy and procedures’, which is available here.

Procurement Related Complaints

The procedure on making procurement related complaints can be found here.